SellerFrequently asked questions
Price & ad spend
How much does SellerGet cost?
Launch is $499/mo, Growth is $899/mo and 360° Full Management is $1,599/mo. The right plan depends on catalogue size, ad spend managed and marketplaces.
What does 'ad spend not included' mean?
Ad spend is the money Amazon charges you for clicks on your ads. Amazon bills it to you directly. Our monthly fee only covers managing those ads.
Contract & cancellation
Is there a contract?
Plans are month-to-month. There is no long-term commitment.
How do I cancel?
Email support@sellerget.com with 30 days' notice. You keep your account, listings and data.
Access
How does access work?
You invite us as a user in Seller Central with the permissions we need. We never ask for your main password, and you can remove access at any time.
Marketplaces
Which marketplaces do you work on?
Amazon is our focus. For international Amazon marketplaces, Walmart or TikTok Shop, ask us — we'll tell you honestly if we can help. We are not partners of any of these companies.
Reporting
How does reporting work?
Growth and 360° clients get a weekly written update and a monthly review. Launch clients get a monthly report.
Response time
How fast do you reply?
We aim to reply to emails within one business day.
Free audit
How is the free audit delivered?
After you submit the audit form, we review your answers and send your written audit by email within 2 business days, with a plain-language 30/60/90-day action plan you keep, whether you work with us or not.
Sourcing, trademark & A+ Content
Can you help me find a supplier?
Yes. Product Sourcing / Manufacturing covers supplier search and vetting, samples, MOQ and pricing checks, quality control and shipping coordination. You always pay suppliers directly — money never passes through us.
Do you file trademarks?
We provide trademark filing support: search support, application preparation, Brand Registry preparation and monitoring. SellerGet provides filing support only and is not a law firm. This is not legal advice, and nobody can guarantee registration.
Is A+ Content part of Listings & SEO?
It's a standalone service. Listings & SEO covers titles, bullets and search terms; EBC / A+ Content covers the visual modules, Brand Story and comparison charts. The two work best together.
Results
Do you guarantee results?
No. No agency can guarantee Amazon results — Amazon controls rankings, policies and account decisions, and the market changes. What we promise is clear scope, consistent work and honest reporting.